Yahoo Help
Yahoo Privacy Policy > Yahoo Privacy Policy > Yahoo Help

Yahoo Privacy

To find out how Yahoo treats your personal information, please visit our Privacy Policy. This page describes current Yahoo practices with respect to this product. Information on this page may change as Yahoo adds or removes features.

Relevant Advertising

By bringing content and advertising to you that is relevant and tailored to your interests, Yahoo provides a more compelling online experience. Our customized "smart" services save you time and cut through the clutter. Learn More about relevant advertising.

Yahoo Social Bar Activity

Please read our FAQ to learn more about Yahoo Social Bar Activity, or visit the Yahoo Social Bar Activity Help pages if you have additional questions.

Opt-Out

Prefer not to receive advertising based on your interests? Learn about your ability to opt out of interest-matched advertising served by Yahoo.

Yahoo Help

Yahoo Help provides help for nearly every product and service Yahoo offers. To read or browse Yahoo Help you do not need to submit any information about yourself and you do not need to be a Yahoo registered user. If you are not able to find the answer to your question, you can complete a feedback form. These feedback forms are sent to an appropriate Yahoo Customer Care representative.

Information Collection and Use Practices

  • Yahoo Help Community. The Yahoo Help Community allows users to join discussions about Yahoo products and services. On the Yahoo Help Community forums, you can join discussions, create your user Profile, create a list of Topics of interest, manage your subscriptions, and manage privacy settings by visiting your Yahoo Profile page.
  • Feedback forms ask for information that Yahoo needs to provide a useful reply. This usually includes name, your email address, a subject heading for your message, and an opportunity for you to explain your question or input your feedback in your own words. Different feedback forms may vary in their design depending on the product or service they are for.
  • Feedback forms may automatically transmit information about your browser, operating system, and whether you have a Yahoo ID in order for us to better address your comment, concern, or problem.
  • Yahoo does not use the information collected from feedback forms for any marketing purposes. The information is used to address your concern and to contact you with a response.
  • The information collected from these forms is stored in our message management system for up to two months and is then archived. Information you submit using a Yahoo Help feedback form is not stored in connection with any other information Yahoo may have about you if you are a registered Yahoo user.

Other

This page describes current Yahoo practices with respect to this particular service. This information may change as Yahoo revises this service by adding or removing features or using different service providers. To find out how Yahoo treats your personal information, please visit our Privacy Policy.

Copyright © 2014 Yahoo! Inc. All Rights Reserved.

Privacy | Legal